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Stoneware needs less care than most people expect. Read this once and remember the turmeric part.
Wash every piece in warm water with ordinary dish soap before the first meal. The pieces travel in paper and cardboard, and some dust always gets in.
Reheating rice, dal or milk in our plates, bowls and mugs is fine at any power level. Two things to avoid: running the microwave with an empty piece inside, and leaving a steel spoon in the bowl. A full bowl comes out hot all over, not only the food, so use a cloth or a holder.
Plates go in the bottom rack with one empty slot between them. Mugs and katoris go upside down in the top rack. Regular detergent tablets are fine.
Haldi can leave a yellow ring on the white and green glazes after a few weeks of daily dal. It comes off:
Skip bleach and steel scrubbers. Bleach dulls the glaze, and steel wool leaves grey lines.
Do not pour boiling water into a mug that just came out of the fridge. Let it sit at room temperature for ten minutes first.
A small chip on the rim of a plate only changes the look: the piece still works for fruit, dry snacks or keys. A crack is different. If you see a line that goes through the glaze, or the piece leaks, stop using it for food altogether. Damage that was already there when you opened our box is covered by the breakage rule, and the claim form is on the delivery page.
Not for these.
Stack plates of the same size together, up to eight high. Put a paper napkin between them if they live in a cupboard that gets opened a lot.